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Financial Management FAQ
  • Updated

The Financial Management feature allows you to track your funding and program budgets directly within your SurveyMonkey Apply site as well as grant awards to your applications.

If you don't have Financial Management enabled on your site, please contact the Customer Success team at smapplycsm@surveymonkey.com.

How do I...

 

Enable/Disable an Overdraft on your Program Budget

This setting will allow you to determine whether or not you will be able to go into a deficit on your Program Budgets. 

To Enable/Disable this option:

  1. Go to Settings
  2. Go to General
  3. Within the Financial Management section, click to enable or disable the setting.

With this option disabled, you will not be able to award applicants more than what the program budget or funds allow. 

 

Set up Custom Award Statuses

By default, there will be a set of Award Statuses available. Each Award status will be categorized as Award Allocated, Award Payment, or Cancelled, however, you can modify the statuses within these categories as needed.

To set up a Custom Award Status:

  1. Go to Settings
  2. Go to General
  3. Click Create Status
  4. Select the Award Category it will be under
  5. Enter the Status Name
  6. Click Add
  7. Click Save

NOTE: If you wish to rename or delete a status, hover over the status and click on the Ellipses icon and click to Rename or Delete.

 

View the Transaction Logs

All Transactions

In order to see all of the Financial Transactions in your site:

  1. Go to Financial Management
  2. Go to Transactions

Here you will be able to see all transactions in regards to moving amounts between funds and program budgets and awarding applications. You can apply filters to the transactions as well to narrow the results.

Program Specific Transactions

In order to view the transactions for a specific program:

  1. Go to the Site Dashboard
  2. Click on the name of the Program
  3. Go to Program Budget

This will display transactions specific to this program, including funds that have been allocated to it and applications that have been awarded. 

 

Update the Status or Value on an awarded application

Once you have awarded your application you can later choose to change the status on the award or update the allocated amount given to the application. 

To perform this update:

  1. Go to Manage Applications select the application(s) you wish to award
    --OR--
    Go to the Administrator Application View
  2. Click Decision 
  3. Click Edit Award
  4. Update the applicable details on the award
  5. Click Save

 

Change a Decision on an application

If you have awarded or declined the application and wish to change your decision, you can take the following steps:

  1. Go to Manage Applications select the application(s) you wish to award
    --OR--
    Go to the Administrator Application View
  2. Click Decision
  3. Click Revert Decision
  4. Read the warning message that appears
  5. Click Yes
  6. Select the application again, if applicable
  7. Click Decision
  8. Select to Award or Decline the application

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